Customer Support

Customer satisfaction is the highest importance to us!

Extended support meets our customer’s requirements
As service provider and systems integratorwe are ready through our professional engineers and technical team to provide high quality and experience support and service.
Customers search for new techniques to implement it in more complex environments; from securing healthcare and financial records to enabling government, social inclusion programs.
Such solutions often involve components from multiple vendors: a large number of enrollment and verification devices; a vast network to connect the technology; the capability of dispersed computing; and, required to bring all of it together in implementation, knowledgeable and experienced professionals.
AIC (Al Maalim Intl’ Co.) has the experienced, certified resources to serve on the front-end of solution deployments to address the concerns around privacy, interoperability, and adherence to standards. From the initial implementation being a trouble-free and timely integration; to the post deployment and day-to-day maintenance of the systems; AIC (Al Maalim Intl’ Co.) service offerings can facilitate customers in any stage of security, all cards technology solutions, time attendance, and tracking technologies implementation.

Design, markets and supports
AIC design, markets and supports integrated security technologies and solutions provide a compact, entry-level solution for smaller businesses while the advanced access control solutions combines with the powerful models of door controllers to provide enhanced capabilities for enterprise scale solutions.

Software Customization
Access Control Necessity; nothing is more vital to the health of an organization than making sure that its people, material assets and operations are safe and secure. Access control addresses the full scope of risks that might arise, including risks that other security systems such as robber alarms and intrusion detection simply are not designed to handle. By preventing people from entering places where they do not belong, access control protects against theft as well as liability and disruption to your operations. Access control can also integrate with other security and operational systems to give you a comprehensive, cohesive management tool.


Application Integration
If you are not fully satisfied with our products or services, don’t hesitate to contact our quality service: info@almaalim.com
Tracking Access; one of the biggest advantages that our access control systems offer is the ability to determine quickly who may have gained access to critical areas before and after an incident. Even our smallest, single door applications have reporting available that shows an audit trail of door access activity, while our mid-range and large-scale systems can provide in-depth, user-defined documentation.